Privacy Policy

Effective Date: November 2025
Last Updated: November 11, 2025

At Let’s Talk Rubbish, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the personal information you share with us through our website, online forms, and other communications. We are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable Canadian privacy laws.

1. Information We Collect

When you contact us, request a quote, or book a service, we may collect the following information:

Your name
Email address
Phone number
Service details, address, or notes you voluntarily provide

We only collect the personal information necessary to provide our services and respond to your inquiries.

2. How We Use Your Information

Your personal information is used to:

Respond to your inquiries and service requests
Schedule, confirm, and complete your bookings
Send estimates, invoices, or receipts
Improve our customer service and website experience

We do not sell, rent, or share your personal information with third parties.

3. How We Protect Your Information

Our website uses SSL encryption (https://) to secure data submitted through online forms.
All inquiries are sent directly to our private business email (info@letstalkrubbish.ca), which is password-protected and secured with two-factor authentication.
Access to personal data is restricted to authorized personnel only.

4. Data Retention

We retain customer information only as long as necessary to provide services and meet legal or accounting obligations. Information that is no longer required is securely deleted.

5. Cookies and Website Analytics

We may use standard cookies or analytics tools (such as Google Analytics) to understand website traffic and improve functionality. These tools collect non-identifiable data only.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at:
📧 info@letstalkrubbish.ca
📞 1 (778) 881-0605

7. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in regulations or business operations. The latest version will always be available on our website.

8. Contact Information

If you have any questions about this Privacy Policy or our data protection practices, please contact:

Let’s Talk Rubbish
29189-9175 126 St
Surrey, BC V3V 5B7
📧 info@letstalkrubbish.ca
📞 1 (778) 881-0605